Refund Policy

1. Eligibility for Refunds

Refund requests must be submitted within 7 days of the original purchase. Refunds are only applicable if:

• The service has not yet been delivered.
• The project has not been initiated or scheduled.
• There is a proven failure from our side to deliver the agreed services.

2. Non-Refundable Cases

Refunds are not applicable in the following scenarios:

• Once work has started or specific milestones have been delivered.
• Custom strategy, consultations, and research-based work.
• Delays caused by the client (e.g., lack of response or missing content).

3. Partial Refunds & Processing

• Partial Refunds: If a project is mid-way, a pro-rated refund may be issued based on the work already completed.
• Processing Time: Once approved, refunds are processed within 5–10 business days.

Approved refunds are returned to the original payment method through the same payment processor used for the purchase.

4. Contact Support

To discuss a refund request, please reach out to our team:

We reserve the right to refuse refunds in cases of policy abuse or violation of our Terms of Service.